Terms of Service

Last Updated: November 22, 2024

Welcome to My Sticky Moments! By using our website, services, and purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms", "Terms of Service"). These Terms govern your use of our website and all transactions related to the sale of products through our online store. If you do not agree with these Terms, you must not use our website or purchase products.

1. Agreement to Terms

By accessing and using the My Sticky Moments’ website, or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

2. User Accounts

To place an order on our website, you may need to create an account. You agree to provide accurate, complete, and up-to-date information when creating your account, including your email address and payment details. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

3. Product Availability

Our online store offers Square Fridge Magnets and related products. We make every effort to ensure that product availability is accurate, but we cannot guarantee stock levels at all times. We reserve the right to limit the quantity of products available for purchase, or to discontinue certain products without notice.

4. Orders and Payments

When you place an order on My Sticky Moments, you are making an offer to purchase products under these Terms. We reserve the right to refuse or cancel your order at any time, including, but not limited to, situations where there is a pricing error or product unavailability.

5. Payment Methods: We accept payments through secure platforms, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • [Any other payment methods accepted]

By providing your payment information, you confirm that you have the legal right to use the payment method provided, and you authorize us to charge the total amount of your order, including taxes and shipping fees, as applicable.

5. Shipping and Delivery

My Sticky Moments ships to United States of America only. We aim to process and ship orders promptly, but please note that delivery times may vary based on the shipping method and destination.

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Times: Standard shipping takes 3 to 5 business days, and expedited shipping takes [X] to [X] business days.
  • International Shipping: For international orders, customs duties, taxes, and import fees may apply, and you are responsible for these charges.

Shipping costs are calculated at checkout, and delivery estimates are provided during
the checkout process. If your order does not arrive within the estimated time frame, please contact us at mystickymoments@gmail.com.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your Square Ref Magnets, you can return them under the following conditions:

  • Returns must be requested within 24 hours from the date of delivery.
  • The product must be unused, in original condition, and in the original packaging.
  • A damaged product must be accompanied by an 'Unboxing video' as proof of damage or defect.
  • Return shipping costs are the responsibility of the customer, unless the product is damaged or defective.

To initiate a return, please contact us at mystickymoments@gmail.com.

Refunds will be processed to the original payment method once we have received and
inspected the returned product.

7. Cancellations

Orders may be canceled within 12 hours after purchase. After this period, we may not be able to cancel your order if it has already been processed or shipped.

To request a cancellation, please contact us immediately at mystickymoments@gmail.com.

8. Intellectual Property

All content, design, logos, trademarks, and product descriptions on the My Sticky Moments website are the property of My Sticky Moments and are protected by intellectual property laws, including copyrights and trademarks. You may not copy, reproduce, or use any content from the website without our prior written consent.

9. User Conduct

When using our website, you agree not to engage in any unlawful, harmful, or inappropriate behavior. You must not:

  • Engage in any activity that could harm the website or disrupt its functionality.
  • Use the website to conduct illegal activities.
  • Attempt to gain unauthorized access to our systems or networks.
  • Any violation of these rules may result in the suspension or termination of your
    account and legal action.

10. Disclaimers and Limitation of Liability

Our products are sold "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We do not guarantee that the website will be free from errors or interruptions.

To the fullest extent permitted by law, My Sticky Moments is not responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products, including but not limited to loss of profits, data, or business.

11. Privacy

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts in United States of America.

13. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use our website and services after any changes are made, you accept the updated Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service or our products, please contact us at:

Email: mystickymoments@gmail.com